Welcome to ARDTOC Gardens. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Who We Are
ARDTOC Gardens
Melbourne, Victoria
Australia
We provide garden maintenance, lawn care and grounds maintenance services across Melbourne.
2. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Details included in your enquiry or message
- Browser information
- Cookies and usage data
We collect information when:
- You fill out our contact form
- You contact us by phone, email, or website
- You use our website and allow cookies
- You interact with our content (e.g., Google Maps, embedded tools)
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Deliver garden, lawn and grounds maintenance services
- Communicate with you about bookings or updates
- Improve our website and customer experience
- Maintain internal records
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Sharing Your Information
We may share your information with trusted third parties, including:
- Website hosting providers
- Email service providers
- Contact form plugins (e.g., Contact Form 7)
- Analytics and tracking tools (e.g., Google Analytics)
- IT support providers
These third parties only access data as needed to perform their services.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyse website performance
- Display embedded maps (Google Maps)
- Provide a better user experience
You can choose to disable cookies through your browser settings.
6. Data Storage & Security
We take reasonable steps to protect your information, including:
- SSL encryption (HTTPS)
- Secure hosting environments
- Limited access to personal data
- Password-protected systems
However, no method of transmission over the internet is 100% secure.
7. Access, Correction & Deletion
You have the right to:
- Request access to personal information we hold about you
- Correct any inaccurate information
- Request deletion of your information (where legally permitted)
To request changes, contact us at:
joshua@ardtocgardens.com.au
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be published on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
ARDTOC Gardens
Email: joshua@ardtocgardens.com.au
Phone: 0432 384 183
Melbourne, Victoria, Australia
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